Hitachi Energy is seeking a Business Process Owner for the Engineering function located in Jefferson City, MO. This role will report into the North America Business Process Manager. This role will collaborate with engineering business stakeholders to map current process and tools and layout the next generation of process and tools.
Your Responsibilities
Support stabilization efforts within the factory to help end users learn how to use all current engineering solutions and communicate how to get support for issues. Work in Jefferson City with the Engineering teams to drive & improve engineering business processes. Document current process and develop next generation process. Drive harmonization efforts by documenting & update business process and process maps to reflect the new processes, new solutions and next generation iterations. Work with factory BPOs to identify continuous improvement projects and manage the completion of the action plans. Develop strategy and pipeline of continuous improvement projects for each factory. Lead internal testing and coordinate the testing with business champions. Document / maintain standard work packages. Troubleshoot, analyze, and resolve complex problems, and develop and implement measures to prevent reoccurrence along with devising modifications and recommend ways to improve. Document business enhancements, bring forth to discuss within BPO community. Investigate and prioritize business requirements to define scope and objectives of the projects and prepare schedules, limitations, time, and desired results. Provide communication & project updates to all key stakeholders across HUB NAM.
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Your Background
Bachelor's Degree and a minimum 5-10 years of experience. Candidate must already have a work authorization that would permit them to work for Hitachi Energy in US. Bachelor's degree in IT, Business, Engineering, a related field or 7 or more years of manufacturing experience Proven relationship-building and project management skills. Excellent written and verbal communications skills will be required to negotiate resolutions of controversial issues Demonstrated team orientation, motivation, and flexibility Able to travel to CA, USA, MX - 10 -30% travel required. Ability to meet frequently for project updates and team meetings (onsite or virtually) Requires broad knowledge of Engineering operations, manufacturing operations, business processes, business tools and the flow of data Requires strong analytical skills, initiative, and ingenuity to solve complex problems and implement remedial measures
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