The Opportunity:
Trade, Transport & Logistics Centre of Expertise in Kraków, Poland is a team of specialists, who support business units located in Europe and supervise global logistics and customs operations. Currently we are looking for a Customs and Trade Operations Junior Team Leader ready to lead the team responsible for general customs operations.
How You'll Make an Impact:
- Manage the team of Trade and Customs Specialists that perform customs declarations and making sure that export and import procedures are properly executed and reported.
- Ensure appropriate daily staffing is in place to cover daily operations and
coordinate the holiday planning of team members. - prepare and overlook customs operations process (GTS in SAP system)
- Provide operational support to other parties as needed. Respond to escalations.
- Run and report agreed KPIs for his/her team. Take appropriate action in case KPIs are below target and/or negatively trending.
- Ensure processing with compliance to Standard Operating Procedures, work processes and business rules.
- Responsible for operational relations with Hitachi approved Customs Brokers.
- Troubleshoot any potential or pending problems; provide assistance in any deficiency and immediately investigate and bring it to resolution. Report any potential service failures to appropriate internal and external stakeholders.
- Analyze processes, identify areas for improvement, savings and ensure success of the agreed projects.
- Act as backup for others Team Leads as needed
- Cooperate with Customs Manager and other
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Your Background:
- Bachelor degree+ in Trade/ Logistics or equivalent.
- Readiness to take the leader of team of experienced Customs Specialists
- Experience with management of diverse small to medium sized teams in an international environment is a plus.
- Fluent in English (B2 level as minimum) and one other European language as a plus.
- Advanced proficiency in the Microsoft Office applications, with focus on Excel.
- Team player and builder, good communicator with efficient reporting skills.
- Have a continuous improvement mentality and mindset.
- Detail-oriented, well organized and reliable in a fast-paced environment.
- Proactive and willing to take initiatives.
- Problem solver.
- Willing to perform additional activities outside own area of expertise.
- Ability to work independently and in a team, with colleagues and external
service providers
More about us:
We pride ourselves on offering a holistic range of competitive benefits
to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.
We can provide more information during the recruitment process.
Apply now