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Customer Solution Engineer

AT Hitachi Energy
Hitachi Energy

Customer Solution Engineer

Remote

Hitachi Energy has an exciting opportunity as a Customer Solution Engineer you'll be working to support a team of Senior Engineers and will develop your commercial and technical skills across a broad segment and customer base.

This requires us to build pre-engineered solutions that could be adapted and customized to fulfil local customers needs with reduced prime cost, time to market and effort.

Responsibilities:

  • Face-to-face and/or remote sales to new or existing customers.
  • Assessing customer needs and suggesting appropriate products, services and/or solutions.
  • Supporting the initial design and the creation of specifications for the solution using appropriate engineering tools and software.
  • Dealing with specialist supply chain to design to be fit for purpose.
  • Harmonisation and Homologation of Solutions making them fit for market.
  • Produce and maintain a mapping of which customers are present in which markets for which products. Segment based on market characteristics.
  • Understand and articulate the regional and country regulatory environment as it affects the portfolio.
  • Interface with Grid-eXpand team and with Front End Sales to ensure harmonized ac-count plans as required.

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Background:

  • Engineering Degree. (Mechanical or Electrical a plus)
  • Proven experience in product marketing and sales preferably with a background in the product portfolio covered:
  • Strongly experienced team player (i.e. with cross-cultural, legal and contractual implications)
  • Demonstrable experience in dealing with Customers specifications and typical requirements for the energy segment.
  • Successful proved track record of achieving and exceeding targets
  • An in-depth knowledge and experience of the marketplace in which Hitachi Energy operates
  • Customer oriented, applying advanced communication skills

Our vision is to deliver best practice project delivery through our Grid-eXpand portfolio and build a digital library of fully available pre-engineered sustainable solutions for the Irish Market.

Apply now

Job ID: Hitachi_Energy-JID3-107234
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
    • On-Site Gym
  • Parental Benefits

    • Fertility Benefits
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Snacks
    • Some Meals Provided
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
    • Leadership Training Program
    • Internship Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

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