Application Engineer - FACTS

Responsible for providing pre-sales technical support/expertise to assist the sales team in their sales effort. Possesses specialized product knowledge in a single product or product line. Delivers in depth presentations and product demonstrations to clients and sales representatives. May possess some capability for the installation component of product/service solutions and develop prototypes to demonstrate the feasibility of product solutions. May have a continuing role in customer support to address clients' issues in the usage of organizational products/services A

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How you'll make an impact

• Establishes and maintains long-term relationships with customers (and key external stakeholders) to understand needs, promote customer understanding and awareness of full product/systems/services offerings, and align to provide a solution.
• Ensures efficient marketing activities and value proposition to the customer.
• Communicates efficiently with customers and other stakeholders (TSOs, consultants, among others)
• Works closely with our Front-End Sales organization to leverage relationships and the Hitachi Energy portfolio.
• Ensures a positive customer experience throughout the sales process.
• Seeks optimized technical solutions resourcefully, collaborating with broad Hitachi Energy FACTS team.
• Creates added value for the customer and Hitachi Energy by using innovation and experience from installed projects. Communicates details in accordance with Hitachi Energy offering and strategy.
• Accountable for the technical solution in tenders and will have a technical coordinating role in tenders.
• Builds and supports FACTS team for development of competencies and employees in NAM.
• Supports and participates in market communications: seminars, conference events, publications.
• Supports Sales in Capture Team activities and is generally part of Capture Team
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
• Proactively identify improvements in technology concepts and request changes in FACTS application platform
• Identify possible areas of improvement in internal processes and participate in improvement activities.

• Master of Electrical Engineering (preferably in Power Systems)
• Minimum of 10 years of experience in tender/project work within FACTS for transmission applications
• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
• Experience from building and maintaining relationships with customers for both series- and shunt compensation technology.
• Customer focus and ability to gather information and convey technical conclusions to individuals in engineering, business, and related industry.
• Extensive experience from FACTS projects including system design, calculations, analysis and simulations.
• Experience from new converter technology based on multilevel voltage source converters (VSC)
• Knowledge of related engineering tools and software required to accomplish assigned tasks (PSSE, PSCAD/EMTDC, RTDS, among others)
• Knowledge of MACH® systems and experience from testing of control system performance in RTDS
• Experience from commissioning and testing on site.
• Experience from routine and type testing of main components
• Ability to work to deadlines and within budgets.
• Ability to maintain an overview of entire projects/bids while continuing to attend to detailed technicalities.
• Negotiating, supervisory and leadership skills
• Excellent verbal and written communication skills in English
• Availability to travel within US, Canada, Mexico and outside NAM; up to 40-50% travel.

• Comprehensive group insurance (medical, dental, life and disability) and access to a telemedicine service.
• Pension plan with attractive employer contribution.
• Bonus program.
• 24/7 employee and family assistance program.
• Fitness and wellness program.
• Work from home policy.