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General Information:

Hitachi Energy is seeking an experienced Account Manager located in Ontario, Canada. This position will be responsible for building and expanding relationships with strategically important utility customers. Assigned to key accounts in the region, the Account Manager is responsible for achieving sales targets, pipeline management, relationship management and strategic account planning while maintaining focus on customer satisfaction. The Account Manager represents the entire range of Hitachi Energy products, services, solutions, and systems to specific utility accounts. The Account Manager will also lead the account planning cycle to ensure their needs and expectations are met by the company. The position will report directly to the Vice President of Sales in Ontario.

• Manage, penetrate, and expand coverage at Utility Accounts in Ontario Canada (Distribution, Transmission or generation)
• Develop and /or facilitate relationships with strategic customers at all levels both within Hitachi Energy and within the customer's organization(s)
• Apply high level business acumen, understanding the customer's business drivers, industry trends, economic trends, key issues and our competitive landscape
• Act as focal point for problem resolution and initiate/monitor the Customer Complaint Resolution Process
• Monitor and maintain an awareness of all key Hitachi Energy issues within the assigned strategic customers.

• Create and execute customer strategic account plan(s) that include: designing the executive relationship strategy, prioritizing opportunities, closing product gaps, driving sales growth and show casting our innovative digital solutions.
• Leverage internal Hitachi Energy channels to maintain and improve customer satisfaction and to maximize revenue
• Achieve annual budget targets and grow Hitachi Energy market share within your strategic accounts.

• Maintain an accurate sales pipeline for monthly/quarterly forecasting in SalesForce.com
• Lead the development of the tactical plans to ensure a winning Bid, utilizing the Hitachi Energy Capture Team Selling process
• Provide regular reports, briefings and reviews as required using the agreed processes
• Actively participate in the Account Management community to share ideas, expertise and lessons learned with other Account Managers and teams, to promote cross-Hitachi learning and to identify new solution possibilities

• Min 5-10 years of related account management, business development or sales experience on Utilities in Ontario (Distribution and Generation Nuclear preferred)
• Channel Management experience is considered a strong asset.
• Proven experience background such as commercial and Engineering.
• Degree and/or Technician or Technologist diploma (e.g. BA, MBA, P. Eng, CTech or CET )
• Must be resourceful, hands-on, driver/hunter for opportunities.
• Proven effective communicator and collaborator
• Proven track record of quota achievement