Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.
About the Role:
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We are seeking a highly motivated, detail-oriented Senior Operations Planner to help support demand planning and supply planning for our operations. You will leverage your problem-solving abilities, motivation, and experience to determine order mix and quantities that support sales and inventory goals while optimizing storage capacity. We are looking for a self-starter that will drive process improvement by building out tools and metrics to support operations planning.
You Will:
- Work cross functionally with Category Growth and Finance teams to align on the appropriate demand plan for assigned categories, creating a demand plan based on historical trends, planned marketing spend and projected mix
- Demonstrated knowledge of forecasting methodologies and statistical analysis to determine the most accurate forecast fit
- Proven ability to review and analyze complex data sets, extracting actionable insights and drawing informed conclusions to drive strategic decision-making.
- Create buying recommendations for generic finished goods based based on key metrics such as reorder points and safety stock minimums
- Drive accountability through the implementation of key metrics such as forecast accuracy and WOC
- Articulate and document all risks resulting from inventory levels including disposals, risk due to expiration and inventory shortages
- Leverage analytics team members to build out appropriate reporting to support automation/tools for demand planning
- Proficient in demand planning concepts with an understanding of the financial and operational implications of planning decisions
- Lead integrated business planning conversations for assigned categories
You Have:
- 5+ years experience in at least 2 of the following: Demand planning, Production planning, Supply planning
- 3+ years experience with ERP systems, planning systems and replenishment systems is preferred
- Excel and Google Sheet proficiency including experience with data manipulations – Lookups, PivotTables, External Data Connections
- Basic to Intermediate SQL experience is preferred
- Strong written and verbal communication skills; ability to effectively communicate in a clear and concise manner
- Ability to think through complex problems and resolve conflicts that arise from balancing multiple priorities
- Detail-oriented and exceptionally organized
- Demonstrated ability to organize resources and analyze alternatives to make effective decisions
Our Benefits (there are more but here are some highlights):
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- Employee discounts on hims & hers & Apostrophe online products
- 401k benefits with employer matching contribution
- Offsite team retreats
Outlined below is a reasonable estimate of H&H’s compensation range for this role for US-based candidates. If you're based outside of the US, your recruiter will be able to provide you with an estimated salary range for your location.
The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant.
Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors.
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.
Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.
For our California-based applicants – Please see our California Employment Candidate Privacy Policy to learn more about how we collect, use, retain, and disclose Personal Information.