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Systems Administrator

AT GXO
GXO

Systems Administrator

Wellingborough, United Kingdom

Are you looking for that next challenge? Do you want to join a leading logistics provider and grow your own career? This is the role for you!

Here at GXO, we are on the lookout for a System Administrator to join our team at our Wellingborough site. You will provide first line support to the operation in dealing with a range of system and process related issues.

This is a full time; permanent position & working hours would be one of the following night shifts -

Sunday - Thursday 22:00 - 06:00

Tuesday to Saturday 22:00 - 06:00

Pay, benefits and more:

We're looking to offer a salary of up to £38,000 per annum, and 25 days annual leave (plus bank holidays). Your benefits package includes a, a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

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What you'll do on a typical day:
  • Be the site's first line of IT support by actively monitoring and managing a Helpdesk queue.
  • Escalate issues to both internal and external teams using the correct communications processes (Helix / ServiceNow) if they cannot be resolved in house.
  • Support the operation with BAU system issues and technical expertise.
  • Support CI Projects with User Acceptance Testing (UAT) and Go-Live readiness.
  • Investigate ad-hoc issues and provide solutions and recommendations to mitigate re-occurrence.
  • Provide subject matter expertise to support Systems related projects.
  • Complete and build new or one-off reports as required by the operation and the customer.

What you need to succeed at GXO :
  • Service delivery knowledge (Ticket management and resolution) would be advantageous.
  • Previous experience with WMS systems - JDA Dispatcher knowledge is desirable.
  • SQL Query and report writing skills advantageous, but on-the-job training and experience can be provided.
  • Excellent organisational and time management skills
  • Competency in systems and hardware investigations (terminals, printers & PC Setup / management)
  • Ability to efficiently prioritise and self-manage workload where required.

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are Disability Confident Committed as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.Review GXO's candidate privacy statement here.

Client-provided location(s): Wellingborough, UK
Job ID: GXO-1206764200
Employment Type: Full Time