Work Location Type: Onsite
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.
Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.
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Job Responsibilities (You Will):
- Lead the team members to ensure team performance meets or exceeds commitment of our service promise to customers, and expectations of productivity, quality and safety
- Lead team members with a hands-on, people-focused approach in their development, coaching, communication, improvement, and team building while holding them accountable
- Plan, manage, and adjust the daily workload and resourcing to meet key performance metrics
- Foster a safe work environment of empowerment, accountability, respect, consideration, open honest interaction, full participation in team meetings and activities with a winning attitude
- Lead the team in developing a continuous improvement mindset and process, while recognizing opportunities for change and implementing successfully
- Ensure compliance of workforce with provincial regulations, codes and approved AGI operating practices
Education/Experience (You Have):
- 3-5 years previous supervisory experience, preferably within a warehousing environment, with a focus on servicing internal branch facilities and external customers
- Proven track record of positive coaching, team building, training, and development of direct reports, coupled with a 'hands-on" leadership style
- Demonstrated excellence in customer service and relationship building, while having a sense of urgency, and being enthusiastic, assertive, and highly organized
- Proven ability to influence, motivate, and communicate effectively with team members, while recognizing opportunities for change and driving process development and implementation.
- Strong personal attributes such as self-motivation, analytical, capable of working independently
- Experience in a high volume, fast paced warehouse operations and warehouse operating systems
Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):
- Medical, dental, vision and prescription drug coverage
- Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
- Life insurance coverage, including spousal and dependent life insurance.
- Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
- Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
- Educational & Professional Membership Fee Assistance program
- Employee discounts, team member perks and more!
DEI Statement
We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.
We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.
Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role or to a director+ position.