Minimum qualifications:
- MBA or graduate degree in a management field with emphasis on business operations and strategy.
- Experience in vendor operations management (or overseeing vendor operations programs).
- 5 years of experience in management consulting.
- Experience in program management on cross-functional projects.
- Experience in dealing with ambiguity, achieving results in a fast-paced environment and continually adapting to changing business needs.
- Experience developing and communicating strategy at executive level for decision making with clear recommendations using fact/data based approach.
- Excellent written and verbal communication skills with the ability to communicate effectively with multiple levels including the executive leadership team, peers and managers.
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About the job
Fast-paced, dynamic, and proactive, YouTube's Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.
Responsibilities
- Develop and maintain the overall regional workflow strategy, Identify and mitigate risk from a delivery standpoint and ensure compliance with all internal policies and procedures.
- Partner with cross functional teams locally and globally to drive continuous vertical and horizontal improvements at scale.
- Structure/execute operational and strategic initiatives for You Tube Trust and Safety Vendor Operations by developing plans, gathering/synthesizing relevant data, leading analyses and developing compelling, insightful recommendations.
- Synthesize analysis to deliver actionable, insightful, data-driven recommendations (cost-benefit, risk-coverage-quality, impact analysis et al.)
- Identify and program manage strategic projects to solve for challenging business issues by working with stakeholders, managing communications, and overseeing milestones and timelines