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Technical Solutions Consultant III, Conversational AI

AT Google
Google

Technical Solutions Consultant III, Conversational AI

Waterloo, Canada

Minimum qualifications:

  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
  • 3 years of experience in solution engineering and 1 year of experience in stakeholder management, professional services, or technical consulting.
  • 2 years of experience writing code in one or more programming languages (e.g., Python, Java).
  • Experience building AI customer solutions focused in Conversational AI, telecommunications, networking, or contact centers.
  • Experience working with enterprises, external partners/customers, varying levels of stakeholders and varying roles (Partner Managers to Software Developers).
Preferred qualifications:

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  • Master's degree in Engineering, Computer Science, or related technical fields.
  • Experience in consulting, technical consulting in a customer-facing role, with solid results working with a variety of different types of customers, developers, and business.
  • Experience of other AI frameworks, products, or solutions such as Gemini.
  • Ability to lead and organize the design and implementation of AI-based custom developed cloud solutions.

About the job

The Google Cloud Applied AI Engineering team focuses on innovating and developing industry solutions within top industries of cloud, including telco, healthcare, retail, media and entertainment, finance, manufacturing, gaming, and public services. We help customers transform and evolve their business through the use of Google's global network, web-scale data centers and software infrastructure. As part of an entrepreneurial team in this rapidly growing business, you will help shape the future businesses of all sizes using technology to connect with customers, employees and partners.

We embrace collaboration, innovation, customer focus, and a dedication to quality, ensuring that our Solutions consistently exceeds expectations.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Apply data-driven management skills and be able to work in a rapidly changing environment.
  • Collaborate cross-functionallywith Google Cloud AI teams (e.g., product, engineering, sales, professional services, learning, etc.).
  • Solve complex customer use cases using Cloud AI conversational products to drive broad customer adoption, creates reusable assets (e.g., code, toolkits, training), and deliver training for new product features or solutions for customers, partners, and field teams.
  • Discuss functional, technical, and basic commercial topicswith customer stakeholders(e.g., developers, line managers)and empathize, shape, and influence them.
  • Work closely with customer stakeholders as a trusted advisor and provides expert guidance on critical solution decisions.

Client-provided location(s): Waterloo, ON, Canada
Job ID: Google-137889776026952390
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
    • Health Reimbursement Account
    • HSA With Employer Contribution
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Internship Program
    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)

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