About the job

A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

Our goal is to build a Google that looks like the world around us - and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

As a Technical Program Manager at Google, you will be responsible for managing the engineering and product roadmap, partner relations, and the adoption of key business objectives.

Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.

Responsibilities

• Manage programs and projects across technical domains, partner with engineering, product, and UX to prioritize and implement initiatives, and automate processes for improved efficiency across the organization.
  
• Partner with customers to understand their needs, challenges, and expectations, address customer inquiries, concerns, and issues to ensure their satisfaction, and analyze technical issues and troubleshoot them, and then classify them into different categories.
  
• Collaborate with customers to identify their use cases and promote the adoption of new features and updates among existing customers.