Minimum qualifications:
- 5 years of experience in network engineering, asset configuration management or cybersecurity engineering.
- Experience in power, water or gas utilities, nuclear engineering, Oil and Gas industries, water purification, telecommunications, military service or other critical infrastructure management.
- Industrial control system experience with SCADA packages such as Rockwell Automation FactoryTalk, Schneider Electric Power SCADA Operations, Inductive Automation Ignition.
- Experience working in virtualized server environments, Windows and Linux, bash shell scripting.
- Experience in data center operations (Plant Engineering or Facility Technician).
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About the job
Technical support for a technology company is a big task. As the Corporate Operations Engineer within the IT Support Technician team, your mission is to enable the people and technology that keep Google running. Your team provides the front line user support for all of our internal tools and technologies. Beyond the day-to-day, the team will contribute to longer-term technical projects, process improvement and the documentation efforts that help make the Google magic happen.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
Responsibilities
- Patch and manage Windows/Linux workstations and servers in the GDC OT environment. Patch and manage HMI machines and OT devices (including security updates and configurations) to improve security.
- Support commissioning and post-commissioning by verifying and applying security hardening to devices and ensuring new building compliance. Manage and maintain sub-PMS/BMS switches and networking infrastructure, including firmware updates, replacement/upgrade lifecycles, and support improvements.
- Install, troubleshoot, maintain security software and hardware used for network and host security monitoring. Asset management/inventory tracking (ownership, freshness, criticality, spare parts collaboration).
- Lead or contribute to complex ICS projects focused on infrastructure, operational improvements, and automation. Enable and support effective ICS incident response and digital forensics investigation, and ensure disaster recovery readiness.
- Participate in on-call rotation for ICS P0 incidents. Support cybersecurity policy/process development and improvements.