Experience with Transmission Control Protocol (TCP)/Internet Protocol (IP) and basic networking concepts (PXE boot, Subnets, VLANs, Jumbo Frames, LACP, NIC Teaming, Unicast/Broadcast/Multicast, ACLs, DNS, DHCP, SSH, etc.).

Experience with server hardware, storage, and networking. Site Reliability Engineering (SRE) or IT production engineering.

Experience with product testing or beta testing.

Knowledge of technology and delivering exceptional user experiences.

Excellent investigative, problem-solving, communication, and presentation skills.

About the job

Systems Development Engineering (SDE) at Google is a role where you manage services and systems at scale. SDEs creatively put their engineering discipline to use automating the mundane and reducing toil. We don't just write code to fix bugs, but emphasize the development of tools and solutions that fix classes of problems. We know it's hard to control what you can't measure - so we focus on observability: instrumenting first, then turning data into knowledge, and finally knowledge into action. We know that the operational efficiency of Google systems, services, virtual compute environments and the operating systems that power them impact the environment, not just the bottom line. We know that working together we can do more, and that community matters.

Google brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow.

Together we engineer and build the infrastructure, tools, access and telemetry for systems that enable orchestration of Google-scale services. Come build things that matter.

In this role, you will ensure stability for internal teams and drive improvements for external customers. Google Distributed Cloud's (GDC) air-gapped solutions provide complete isolation, meeting strict security standards while offering integrated cloud services, including Artificial Intelligence (AI)/ Machine Learning (ML), in an open ecosystem built on Kubernetes. Flexible hardware and configurable operations allow customers to tailor deployments to their needs.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $122,000-$178,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

Responsibilities

• Develop expertise in deploying and operating Google Distributed Cloud (GDC) solutions using publicly available documentation, mirroring the customer experience.
  
• Identify and report product bugs, usability issues, and other problems to mitigate potential customer impact.
  
• Exercise technical judgment to address identified issues, including developing temporary workarounds while collaborating with development teams on permanent solutions.
  
• Collect, document, and analyze feedback from internal deployments, providing actionable insights to develop teams for product improvement.
  
• Serve as a customer advocate, ensuring the quality and usability of GDC offerings through active usage, meticulous documentation, and effective communication with development teams.