Minimum qualifications:
- Bachelor's degree in Computer Science or equivalent practical experience.
- 3 years of experience in Scripting/Automation using Python or Go.
3 years of experience with systems administration, systems development engineering or similar roles.
- Experience in configuration management tools and automation efforts with technical troubleshooting and performance tuning experience.
Experience with CI/CD tools: Git, Piper Building/running monitoring pipelines and monitoring/debugging infrastructure issues and Monitoring solutions (such as Promtheus, Grafana, Nagios, Zabbix).
About the job
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Systems Development Engineering (SDE) at Google is a role where you manage services and systems at scale. SDEs creatively put their engineering discipline to use automating the mundane and reducing toil. We don't just write code to fix bugs, but emphasize the development of tools and solutions that fix classes of problems. We know it's hard to control what you can't measure - so we focus on observability: instrumenting first, then turning data into knowledge, and finally knowledge into action. We know that the operational efficiency of Google systems, services, virtual compute environments and the operating systems that power them impact the environment, not just the bottom line. We know that working together we can do more, and that community matters.
Google brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow.
Together we engineer and build the infrastructure, tools, access and telemetry for systems that enable orchestration of Google-scale services. Come build things that matter.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Play a crucial role as the primary point of contact for field deployers encountering challenges during GDCE installation at customer sites. Ensure timely resolutions and meeting service level agreements (SLAs) such as next business day repairs.
- Participate in rotating on-call schedules including during weekends and holidays for seamless production operations. Identify the repetitive issues and design automated remediation solutions in order to reduce the toiling.
- Interface with external hardware vendors to ensure the requirements and specifications of GDCE servers are strictly implemented. Interface with the internal labs to ensure the lab deployment reflects the product design.