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Service Delivery Manager, Source to Pay

AT Google
Google

Service Delivery Manager, Source to Pay

Bangalore, India

Minimum qualifications:

  • Bachelor's degree in Business, Finance, Engineering, Operations, or equivalent practical experience.
  • 10 years of experience in management consulting, an operations-related function, or equivalent field; or 8 years of experience with an advanced degree in business, accounting, or finance.
  • Experience managing multiple cross-functional projects, identifying and implementing process improvements, or supporting implementation or transformation projects.
Preferred qualifications:
  • MBA degree.
  • Lean Six Sigma (LSS) Green Belt, Project Management Professional (PMP) or similar certifications.
  • Experience leading complex process improvement projects and influencing and managing stakeholder relationships.

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  • Experience designing, implementing, and testing processes and controls for Enterprise Resource Planning (ERP) transformation projects.
  • Data analysis skills and experience applying statistical methods, SQL, and dashboard design.
  • Demonstrated project management skills and the ability to manage multiple tasks in a dynamic environment.

  • About the job

    The Finance Operations team manages Google's cash transactions on a global basis and ensures that Google's incoming and outgoing cash processes are controlled, effective and efficient. As a member of this team, you'll find innovative ways to manage our complex set of transactions. You'll make processes more efficient and scalable, work to ensure the highest level of quality of our operations, and proactively minimize operational risk. Externally, you collaborate with our extended workforce partners and internally, you will collaborate across the multiple areas of the Financial Operations team.

    The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team when providing in depth analysis on all manner of strategic decisions across Google products. From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an important partner and advisor to the business.

    Responsibilities

    • Manage the company's global supplier enrollment, purchase order creation, invoicing, and payment operations executed by our BPO partner in onshore and offshore centers, to deliver process excellence focusing on efficiency, quality, controls, and compliance to local regulations.
    • Analyze data-sets to identify, prioritize, and address risks and opportunities. Drive standardization and continuous improvement.
    • Identify, implement, and measure process improvements that enhance and optimize the control environment, consolidate bespoke processes, and scale with growth.
    • Partner with various business and Finance teams to identify and gather business requirements, design solutions, and implement end-to-end process improvements.
    • Help create integrated system requirements, set priorities, determine constraints and dependencies, define timelines, allocate resources, write detailed functional and test specifications, evaluate design alternatives and implications on functionality, effort, performance and operations, and drive projects to completion.

    Client-provided location(s): Bengaluru, Karnataka, India
    Job ID: Google-132236857982231238
    Employment Type: Other

    Perks and Benefits

    • Health and Wellness

      • Health Insurance
      • Dental Insurance
      • Vision Insurance
      • Life Insurance
      • Short-Term Disability
      • Long-Term Disability
      • FSA
      • HSA
      • Fitness Subsidies
      • On-Site Gym
      • Mental Health Benefits
      • Health Reimbursement Account
      • HSA With Employer Contribution
    • Parental Benefits

      • Birth Parent or Maternity Leave
      • Non-Birth Parent or Paternity Leave
      • Fertility Benefits
      • Adoption Assistance Program
      • Family Support Resources
      • Adoption Leave
    • Work Flexibility

      • Hybrid Work Opportunities
    • Office Life and Perks

      • Commuter Benefits Program
      • Casual Dress
      • Pet-friendly Office
      • Snacks
      • Some Meals Provided
      • On-Site Cafeteria
    • Vacation and Time Off

      • Paid Vacation
      • Paid Holidays
      • Personal/Sick Days
      • Leave of Absence
      • Volunteer Time Off
    • Financial and Retirement

      • 401(K) With Company Matching
      • Company Equity
      • Performance Bonus
      • Financial Counseling
    • Professional Development

      • Tuition Reimbursement
      • Internship Program
      • Learning and Development Stipend
    • Diversity and Inclusion

      • Employee Resource Groups (ERG)

    Company Videos

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