Minimum qualifications:
- Bachelor's degree in English, Journalism, Communication, Literature, Business, Marketing, a related field, or equivalent practical experience.
- 6 years of UX writing experience or transferable writing and content strategy experience.
- Experience in a UX team collaborating with product management and engineering through the product development process.
- Portfolio demonstrates UX writing excellence, tone and voice, writing guidelines, and other standards.
- Experience working in a UX team and a product design environment in collaboration with design, research, product management and engineering as part of the product development process.
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About the job
As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.
As a User Experience writer, you will be an advocate for Google design, working to shape experiences by creating useful, meaningful text that helps users complete the task. You will help to set the goal for content and drive cohesive narratives and a unified voice. As a stellar writer, you have a portfolio of work that demonstrates your gift for simplifying and improving user experiences.
You will collaborate with people in a variety of roles, including designers, researchers, product managers, engineers, legal, and marketing. You will regularly use empathy, logic, and hard data to inform content choices. You will provide content recommendations that include the right words, and sometimes complementary data and images. You're able to identify and provide the right content solution for particular problems and different audiences, with deliverables that may include UI text, information architecture, localization strategies, content audits, and taxonomy.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.
Responsibilities
- Write and edit skills to craft UI text that facilitates user interaction, navigation, and understanding including onboarding, promos, error messages, instructional materials, and content for other components of the user experience.
- Deliver user-centric writing and content strategy. Act as a subject matter expert for user experience writing.
- Drive holistic content experiences across a given program or domain. Ensure tactical execution for cohesive narratives across all touch points within the product and collaborate with stakeholders on outreach (tech writing, legal, editorial, comms, marketing, etc.)
- Manage projects from inception to implementation; identify opportunities and establish priorities.
- Collaborate with designers, researchers, product managers, and engineers to define requirements. Manage stakeholder communication, influence and adapt to feedback.