Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role.
- Ability to communicate in Mandarin and English fluently to support client relationship management in this region.
- Master's degree in a business related field.
- 3 years of experience managing digital marketing and advertising campaigns and relationships with customers or agencies.
- Experience in customer-facing consulting or business.
- Experience optimizing and troubleshooting products or services.
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About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Build and manage relationships with clients, and develop an understanding of business challenges, marketing objectives, and success metrics.
- Work with internal and external stakeholders to ensure workflows and projects are completed on time.
- Plan for and achieve business growth goals through the presentation of Google advertising products/solutions that will help clients meet their marketing objectives.
- Develop forward thinking, data-driven analyses, and consultative recommendations that align with customer goals, and quantify high-impact opportunities with recommendations to present to customers.
- Build knowledge of how Google Advertising products work and can be used to help meet a wide range of marketing objectives.