Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in data analysis, including identifying trends, generating summary statistics, and drawing insights from quantitative and qualitative data.
- 2 years of experience managing projects and defining project scope, goals, and deliverables.
- Master's degree in Computer Science, Mathematics, Statistics, Analytics, or a related technical discipline.
- Experience with abuse/fraud detection or web security.
- Knowledge of security, phishing, malware, or related topics.
- Understanding of how the internet works economically, socially, and technically.
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About the job
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what's right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
At Google we work hard to earn our users' trust every day. Trust & Safety is Google's team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google's products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
Responsibilities
- Perform complex data analyses to identify harmful entities, design and implement key performance metrics, examine trends, and identify system vulnerabilities.
- Analyze potentially malicious websites and software to understand their behavior and impact on users.
- Collaborate with cross-functional groups such as Engineering, Product, and Legal to improve system accuracy, fix product loopholes, and provide users with a better online experience.
- Understand Google's product policy, enforcement, and risk strategy in order to identify key policy and enforcement operational successes, risks and inconsistencies, and opportunities for improvement.
- This role works with sensitive content or situations and may be exposed to graphic, controversial or upsetting topics or content.