About the job

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.

The gTech Ads Solutions team partners with the Large Customer Sales (LCS) team to provide product and data driven expertise to empower our customers to meet the advertising goals. Our Large Customer Sales teams partner closely with the world's biggest advertisers and agencies to develop digital solutions that build strong businesses and brands. The team enjoys a bird's eye view on the massive transformation occurring as advertising shifts to mobile and online platforms and are uniquely situated to help shape how companies grow their businesses in the digital age.

Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video .

Responsibilities

• Advise key Google Ads clients, leveraging digital marketing and tech solutions to address business issues, collaborate as a thought partner, design media plans, and deliver complex technical solutions to achieve business goals.
• Build relationships with external advertisers to deliver business outcomes through Google Ads, supporting planning, pitching, implementation, and optimization to boost product adoption and business growth.
• Collaborate with teams to drive growth plans for clients. Develop and apply insights of market and competitive environment for vertical and sub-verticals in solutions offered.
• Serve as the customer's Search product expert by successfully delivering consultative digital marketing solutions that address complex issues and enhance the customer's sophistication and digital maturity.
• Advocate new product features, assist with adoption through setup and provide technical guidance for infrastructure and data integration in Google Ads.