Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 11 years of industry experience in advertising, consultative sales, business development, or IT, or 8 years of experience with an advanced degree.
- Experience in a people management role leading sales teams.
- 8 years of experience managing relationships with customers or agencies and service partners at an executive level.
- 6 years of experience working in the advertising, marketing or sales industry, or product area.
- 2 years of experience working in a complex, matrixed organization.
- Knowledge of traditional and online marketing strategy and tactics or e-commerce experience, with an understanding of e-commerce dynamics.
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About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
The Mid-Market Sales (MMS) team is a critical growth engine for medium-size clients in GCS in the UK and Ireland. Through long-term relationship development, we're dedicated to understanding the business goals by providing advertising solutions to drive business success. We're responsible for increasing advertising business and product adoption growth by educating, promoting solutions, and pitching with clients directly.
As a Mid-Market Sales Manager, you'll lead and coach a high-performing sales team to help them understand our advertisers' needs and deliver measurable solutions that grow their businesses using an analytical approach to sales management. You'll motivate your team to exceed ambitious business and product targets and OKRs, assisting them in managing portfolios of diverse businesses at various stages. You'll set the vision for how your team understands and transforms their customers and the business; you will own the strategy, planning, and execution of team-wide account growth. In addition, you'll contribute to the overall strategic direction of their segment of the Mid-Market Sales team.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Recruit, retain, motivate, and develop a client-facing and high-performing sales team of account strategists and account executives.
- Deliver against ambitious business and product growth targets, grow engagement, and client satisfaction for a portfolio of medium businesses in an assigned market.
- Analyze data, trends, and client performance with your teams to develop strategic plans for customers while tracking activity. Provide detailed data analysis weekly, driving consistent CRM tracking.
- Model and coach sales behaviors including C-level engagement, effective questioning, objection handling, and selling.
- Lead and strengthen executive-level relationships through key C-level meetings, business reviews, and speaking engagements.