Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Sales Manager, Engage, Commerce, Google Customer Solutions

AT Google
Google

Sales Manager, Engage, Commerce, Google Customer Solutions

Toronto, Canada

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 8 years of sales experience in advertising, marketing, consulting, media, business development, or advertising agencies.
  • Experience in building relationships with internal and external C-level stakeholders, particularly in an advertising or marketing context.
  • Experience leading a sales team or developing sales professionals.
  • Experience in digital media and managing large advertising budgets and campaigns.
  • Experience building a book of business.
Preferred qualifications:
  • MBA or comparable degree.
  • Experience with or coaching digital campaign management, particularly in Google Ads or competing products.

Want more jobs like this?

Get jobs in Toronto, Canada delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

  • Experience managing and inspiring high-performance sales teams.
  • Leadership experience in sales/operations management, strategic planning, and systems thinking, with the ability to align strategies and deliver customer business outcomes.
  • Understanding of customer business objectives and ability to develop joint business plans in complex, ambiguous environments

  • About the job

    Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

    As a Sales Manager, you will lead a team working directly with Google's small business advertisers, and help develop scalable solutions for our advertiser base. You will enable your team of sellers (e.g., account strategists or digital strategy leads). Engaging with decision makers at advertisers, you will set the direction and the strategy of how they can grow and transform their business.

    Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

    Responsibilities

    • Lead the management, operations, training, coaching, and support of a sales team to deliver on business growth, engagement, and customer satisfaction goals for a portfolio of customers.
    • Work with the senior leaders to ensure collaboration between your team, partner sellers, and cross-functional teams, and align on Google-wide priorities.
    • Guide and hold team accountable to building and managing effective long-term plans with their customers.
    • Build and manage relationships with C-level clients and executive partner stakeholders. Develop a comprehensive understanding of their business challenges, marketing objectives (both brand/consideration and profit driven marketing related), and success metrics.
    • Structure a clear, long-term joint strategy between Google and clients, and lead a cross-functional team within Google to collaborate on projects and drive client success.

    Client-provided location(s): Toronto, ON, Canada
    Job ID: Google-116892039680795334
    Employment Type: Other

    Perks and Benefits

    • Health and Wellness

      • Health Insurance
      • Dental Insurance
      • Vision Insurance
      • Life Insurance
      • Short-Term Disability
      • Long-Term Disability
      • FSA
      • HSA
      • Fitness Subsidies
      • On-Site Gym
      • Mental Health Benefits
      • Health Reimbursement Account
      • HSA With Employer Contribution
    • Parental Benefits

      • Birth Parent or Maternity Leave
      • Non-Birth Parent or Paternity Leave
      • Fertility Benefits
      • Adoption Assistance Program
      • Family Support Resources
      • Adoption Leave
    • Work Flexibility

      • Hybrid Work Opportunities
    • Office Life and Perks

      • Commuter Benefits Program
      • Casual Dress
      • Pet-friendly Office
      • Snacks
      • Some Meals Provided
      • On-Site Cafeteria
    • Vacation and Time Off

      • Paid Vacation
      • Paid Holidays
      • Personal/Sick Days
      • Leave of Absence
      • Volunteer Time Off
    • Financial and Retirement

      • 401(K) With Company Matching
      • Company Equity
      • Performance Bonus
      • Financial Counseling
    • Professional Development

      • Tuition Reimbursement
      • Internship Program
      • Learning and Development Stipend
    • Diversity and Inclusion

      • Employee Resource Groups (ERG)

    Company Videos

    Hear directly from employees about what it is like to work at Google.