Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 15 years of experience in law enforcement, intelligence, a military role, or similar private sector role.
- Experience working in a Security Operations Center.
- Experience managing remote teams, with global operational experience in multiple countries and cultures.
- Experience with security technologies including CCTV, Access Control, and Incident Management Systems.
- Experience managing security operations and security personnel, and delivering high quality, customer-oriented security programs.
- Experience leading multi-disciplinary teams in a complex, international environment, with excellent people management and leadership skills.
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About the job
Security is at the core of Google's design and development process: it is built into the DNA of our products. The same is true of our offices. You're an expert who shares our seriousness about security and our commitment to confidentiality. You'll collaborate with our Facilities Management team to create innovative security strategies, investigate breaches and create risk assessment plans for the future. You believe that providing effective security doesn't come at the expense of customer service - you will be our bodyguard (and our long lost pal).
Responsibilities
- Lead regional Global Security Operations Center (GSOC) operations by providing technical, and operational guidance. Lead GSOC operations during crisis and incident response and coordinate with other parts of Global Security and Resilience Services (GSRS) and the GSOC ecosystem.
- Lead GSOC Regional Leadership team and have knowledge to respond to any global event in support of other GSOC leaders.
- Lead a team of diverse employees and extended workforce including shift staff. Analyze, develop, and support GSOC processes and procedures, and drive development and integration across the GSOC ecosystem.
- Empower the team to utilize the resources and knowledge necessary to manage incidents and escalations.
- Manage GSOC support requests and field requests from stakeholders. Communicate and collaborate with leadership and cross-functional colleagues, both inside and outside of GSRS.