About the job

Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.

Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs.

As a Google Distributed Cloud (GDC) Cluster Lead, you will drive the adoption of Air Gapped and Connected Cloud as a result-driven Trusted Advisor to the largest customers, ultimately responsible for ensuring their overall success and transformation with Google Cloud. You will align at the executive level, building and maintaining strong relationships with business executives and IT stakeholders, both internal and external, and understand their business requirements and goals. Building on this knowledge, you will lead the shared strategic roadmaps to drive customer partnerships through pre-sales and delivery, provide technical guidance and programme leadership, and facilitate customers' digital transformation to maximize their value on Google Cloud.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Manage programs covering customer's GDC program planning, delivery assurance and verification, tracking, reporting, and risk and mitigation planning.
• Drive the customer partnership for key strategic customers, from a delivery standpoint. Establish executive relationships with business and IT stakeholders to understand their objectives.
• Accelerate customer's migration to GDC Air-Gapped by influencing all relevant stakeholders and removing roadblocks.
• Ensure that customers derive maximum value from their investment in Google Cloud. Assess their capabilities, collaborate with other Google stakeholders and prescribe recommendations to help them accelerate GDC deployments and achievement of their business targets.
• Leverage adoption methodology and transformation framework, conduct customer Quarterly Business Reviews (QBRs), advocate for customers to rapidly knock down adoption blockers, and coordinate across multiple work streams and teams to maintain customer momentum.