About the job

In this role, you will lead the Tier 1 and Vendor Develop Go-To-Market (GTM) team and be responsible for setting the service model strategy to ensure YouTube and our partners' long-term success, collaborating with Product teams to advocate for and prioritize the needs of partners, and helping drive adoption of products and priorities across these segments.

You will lead a team responsible for designing and deploying various go-to-market levers including role design, incentives, workflow design, and tools and driving productivity and improving the scale efficacy of our frontline teams. You will interact with key stakeholders, senior executives and cross-functional leaders as you drive alignment and work closely with regional teams to shape our localized GTM approach.

You will be a key contributor in a high-energy growth environment. You will partner with senior stakeholders to think through strategic issues, and communicate effectively with global teams to drive significant initiatives.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.

The US base salary range for this full-time position is $174,000-$261,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

Responsibilities

• Be responsible for the overall frontline team service model strategy for our Tier 1 and Vendor Develop segments, determining who we serve, partner needs and the level of service provided and the right operating model.
• Enable change management with frontline teams, including defining frontline roles/workflows and plans to manage changes, defining levers and sequencing, and landing segmentation design and portfolio refresh optimizations bi-annually.
• Maximize partner success by improving onboarding, driving smarter coverage, optimizing incentives for partner managers and vendor agents.
• Partner with Global Vendor Operations to execute segment strategy and deliver performance via vendor agents.
• Identify and develop strategy to incorporate AI-driven capabilities into our frontline operations, in close collaboration with our Business Technology and Product teams.