Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience working in or supporting the Financial Services industry.
- Ability to travel up to 50% of the time as required.
- Experience with software life-cycles, building tools, and architecting and developing software for scalable, distributed systems, including data platforms, and infrastructure.
- Experience as a Pre-Sales Manager or a people manager in a technical customer-facing role within a professional services or Sales Engineering team.
- Experience managing a team through sales processes, operations, and career development, including account mapping, quota setting, quarterly/annual performance management, and managing sensitive information.
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About the job
The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
In this role, you will be responsible for bringing experience and thought leadership to help set goal, mission, and strategy for the Principal Architects and Industry Solutions Specialists across the Asia Pacific region. You will engage with Chief Experience Officers (CxOs), serve as a public advocate for your Industry pillar as a keynote presenter, perform in-depth searches with internal Engineering teams on the key use cases for a given customer/market, coach Sales teams through a customer engagement, and lead a cross-Google working team through critical engagements with CxOs.
Additionally, you will coach and mentor team members and set key performance indicators. You will adopt the best practices in enterprise architecture set forth by global and regional leaders, develop new solution initiatives, and support a broad cross-functional group of stakeholders. You will help provide feedback to the Product and Engineering teams to help shape product direction.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Work with Sales management to determine proper staffing levels to support annual goals, establish job requisitions, build pipeline, and lead the interview team to fill open positions.
- Organize, train, and equip the Principal Architect (PA) team. Assess PA team go-to-market readiness, identify gaps in preparedness, and build plans to ensure the team is properly trained and equipped to perform in support of annual goals.
- Work with the Cloud Sales team and leadership to identify, qualify, and prioritize coverage for business opportunities. Participate in periodic opportunity review meetings to provide insight into how to best secure the technical win.
- Maintain customer satisfaction through working with Sales Account, Customer Support, Product Management, Customer Solutions, and Engineering to resolve product problems affecting pre- and post-sales customer satisfaction.
- Travel to visit customers throughout the region.