Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in Software-as-a-Service (SaaS) or Collaboration, and Productivity tools business.
- Experience in managing Enterprise/Corporate accounts with business cycles.
- 11 years of experience building business partnerships with enterprise customers.
- Ability to build relationships and deliver results in a cross-functional environment.
- Ability to plan, pitch and execute a territory business plan.
- Ability to work through and with a reseller ecosystem to scale the business.
- Excellent account management skills to identify cross-selling and up-selling opportunities within the existing account base.
- Excellent communication, presentation, and problem-solving skills.
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About the job
As a member of the Google Cloud team, you inspire leading companies, schools, and government agencies to work smarter with Google tools like Google Workspace, Search, and Chrome. You advocate for the innovative power of our products to make organizations more productive, collaborative, and mobile. Your guiding light is doing what's right for the customer, you will meet customers exactly where they are at and provide them the best solutions for innovation. Using your passion for Google products, you help spread the magic of Google to organizations around the world.
In this role, you will serve as the customer advocate, collaborating with Renewals, Customer Engineering, Technical Sales Engineering, and Product Management teams to drive feature enhancements. Furthermore, you will be responsible for driving product adoption within accounts, either directly or by leveraging partner resources.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Work with the Google Cloud Platform (GCP) Sales Teams, implementation Partners and the wider Google Workspace teams and resources to build and execute renewal and expansion plans.
- Progress current open pipeline to close within the fiscal year and develop new short, medium and long term opportunity pipeline.
- Develop and maintain a specialist proficiency in Google Workspace and associated products.
- Meet with customers and partners and provide approved quotes leading to closed and executed Google Workspace agreements. Conduct customer and partner agreement discussions.
- Manage customer relationships including regular direct onsite meetings with customers and partners. Conduct quarterly business reviews for your key accounts.