Minimum qualifications:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
- 7 years of experience in technical project management, stakeholder management, professional services, solution engineering, or technical consulting, and 1 year of experience in technical leadership.
- 2 years of experience in people management.
- Experience in Artificial Intelligence applications (e.g., deep learning, natural language processing, computer vision, or pattern recognition), applied machine learning techniques, or using OSS frameworks (e.g., TensorFlow, PyTorch).
- Experience building Machine Learning (ML) solutions and developing applications using AI frameworks.
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Preferred qualifications:
- MBA or Master's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience.
- Experience building with Generative AI tools and techniques to solve business problems in particular conversational workloads.
- Experience with contact center technologies and platforms and building conversational applications.
About the job
The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Generative AI Lead, you will work closely with a regional technical team of field engineers. You will work with the AI practice lead to accommodate the demand for Generative AI skills, provide technical leadership across the region, and mentor a growing team. You'll work in small, high performing AI teams and bring your demonstrated technical and leadership acumen to a team responsible for ensuring the best experience for customers moving to Google Cloud. You will be responsible for providing technical solutions, managing relationships with our customers technical staff, and working with our Google Cloud partners. More than just providing excellent support to our partners and customers, you will identify hard problems and develop permanent, elegant solutions.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Consult with customers on technical issues based on in-depth product and technical knowledge of Generative AI.
- Develop technical tools and assets. Document reproducible solutions for customers and partners.
- Provide technical leadership to a team of Strategic Cloud Engineers and Technical Consultants.
- Provide technical implementation support in customer environments, including guidance on implementation feasibility of cross-product integrations.
- Travel up to 30% of the time as needed.