Minimum qualifications:
- Bachelor's degree in business, computer science, or a related field or equivalent practical experience
- 10 years of experience in developing and implementing programs (technical sales processes) between technical sales and engineering.
- 10 years of experience in the enterprise technology space, including customer needs into solutions.
- 7 years of experience in technical sales, program management, or technical strategy in a hyperscaler or consulting environment.
- Ability to collaborate across organizational boundaries, build relationships, and implement initiatives.
- Ability to effectively communicate with and influence executive leadership.
- Ability to quickly learn, understand, and work with new emerging technologies, methodologies, and solutions in the Cloud/IT space.
- Ability to grow in ambiguity in a dynamic, matrixed environment.
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About the job
The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As the EMEA Engineering Excellence Lead, you will be responsible for the execution of Customer Engineering (CE) role excellence and critical CE execution processes in EMEA. You will have an opportunity to influence how we ensure EMEA CEs can operate efficiently and effectively to deliver Google Cloud to our customers.
In this role, you will adapt the global technical development strategy and engagement practices for the CE organization to the EMEA region. You will play a role in implementing programmatic initiatives that enhance CE effectiveness, such as the CE Proficiency Framework, and advocate for solutions that address critical technical sales challenges on behalf of our customers and sales teams. You will represent the region with the global Engineering Excellence team and build relationships with Cloud Engineering to ensure that the needs of EMEA Customer Engineering are heard and prioritized.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Leverage global processes that align to the Customer Engineering and Principal Architect roles deployed around the world, and make them work for EMEA.
- Partner with EMEA CE leadership to understand field CE requirements, and enable strategy for growth and development of the technical field.
- Partner with Engineering teams to ensure the needs of EMEA Customer Engineering are heard and prioritized.
- Advocate for solutions that address critical technical sales roadblocks on behalf of our customers and sales teams.