Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring campaigns and providing client solutions.
- 1 year of experience working in customer relationship development, account management, media consulting, or a similar role.
Experience optimizing and troubleshooting products or services.- Understanding of Media landscape and knowledge of Google's advertising solutions or similar digital advertising campaigns and platforms.
- Ability to demonstrate a data-driven approach when proposing solutions, providing actionable insights to customers.
- Ability to create strategic programs to drive performance (e.g., product adoption plans; campaign optimization syncs).
- Ability to work with cross-functional teams.
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About the job
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Create and support multi-product solution promotions and collaborate with in-market sales teams to create a growth strategy for potential advertisers with some guidance.
- Drive decision-making and thought-leadership with business in enabling performance growth through systematic interventions, and also ensure the client portfolio sustains effective business growth.
- Build essential knowledge about digital marketing/advertising, Google products, competitor offerings, and Industry vertical and stay current in the advertising environment and competitive landscape through required training and other resources.
- Draw insights from data analysis, provide recommendations to customers and leadership based on analysis.