Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• Experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
• Experience with performing component-level repairs on IT equipment.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Ability to work non-standard hours, including working weekends, holidays and on shift-based schedule as required.

• 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
• Completion of the online Google IT Support Professional Certificate program.
• Experience working within a data center or network operation center environment.
• Ability to collaborate and partner with teams to overcome challenges.
• Ability to adapt to changes in a dynamic work environment.

• Contribute to efforts/projects in the deployment, maintenance, and support of current and new data center infrastructure.
• Learn and apply skills in repairing and troubleshooting different machine platforms.
• Test, troubleshoot, install and maintain switches, routers, and other large-scale networking gear as well as storage and network hardware components.
• Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and apply the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.