Minimum qualifications:
- Bachelor's degree in Computer Science, Information Systems, Cyber-security, a related technical field, or equivalent practical experience.
- 4 years of experience designing and developing learning solutions for a variety of formats and audiences (e.g., instructor-led training, e learning, micro-learning).
- Ability to communicate in English fluently to work with internal partners and customer teams.
- Ability to travel up to 50% of the time as needed.
- 3 years of experience as a technical trainer/professional services consultant or equivalent technical position.
- 2 years of experience with delivering Instructor Led Training and Virtual Instructor Led Training LT courses in cyber security-related topics (e.g., digital forensics, intrusion detection, incident response, cyber threat intelligence) to highly technical audiences.
- Ability to quickly grasp highly technical concepts and clearly communicate these technical concepts in live presentations.
- Ability to communicate in English and Arabic fluently as this is a client facing role.
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About the job
As a member of the Education team, you will be responsible for aspects of both internal and external education, specifically in cyber-security areas such as digital forensics and incident response. You will be included in training delivery, course development, and documentation support. You will work with a sense of purpose and urgency. You will prioritize tasks, meet deadlines, and demonstrate keen attention to detail resulting in the delivery of high-quality work products.Part of Google Cloud, Mandiant is a recognized leader in dynamic cyber defense, threat intelligence and incident response services. Mandiant's cybersecurity expertise has earned the trust of security professionals and company executives around the world. Our unique combination of renowned frontline experience responding to some of the most complex breaches, nation-state grade threat intelligence, machine intelligence, and the industry's best security validation ensures that Mandiant knows more about today's advanced threats than anyone.
Responsibilities
- Deliver classroom training to a variety of technical audiences.
- Provide support for cyber-security course development efforts, including product research, providing subject matter expertise, and training content review.
- Coach students and assess their technical capabilities, processes, and procedures as they investigate simulated attack scenarios.
- Create, update, and maintain slide decks and lab exercises for customer-facing training; assisting with updates for course descriptions, syllabi, and other collateral pertaining to external education.
- Demonstrate customer service orientation, and build effective relationships while working collaboratively within all levels of an organization.