Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Customer Engineer, Networking Specialist, Google Cloud (Chinese, English)

AT Google
Google

Customer Engineer, Networking Specialist, Google Cloud (Chinese, English)

Shanghai, China

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience in network engineering and networking protocols (TCP/IP, DNS, DHCP, BGP, OSPF).
  • Experience with network security technologies (firewalls, VPN, intrusion detection/prevention systems).
  • Ability to communicate in English and Chinese fluently as this is a Customer-facing technical role to support the Greater China business.
Preferred qualifications:
  • 10 years of experience in network engineering and networking protocols (TCP/IP, DNS, DHCP, BGP, OSPF). Experience with cloud networking such as Google Cloud Platform (GCP).

Want more jobs like this?

Get jobs in Shanghai, China delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

  • Experience in designing and implementing complex network infrastructure for distributed systems, while migrating application to the cloud.
  • Experience implementing Infrastructure-as-Code (IaC) or DevOps methodologies for managing and deploying IT infrastructure.
  • Experience in troubleshooting performance and connectivity issues, as well as network security principles, protocols.
  • Excellent troubleshooting and problem-solving skills.
  • Excellent communication skills.

  • About the job

    When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

    In this role, you will partner with Technical Sales teams as a networking subject matter expert to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners in understanding the power of Google Cloud and develop creative cloud solutions and architectures to solve their business issues, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers in understanding their business and technical requirements, and present practical and useful solutions on Google Cloud. You will be working with networking protocols and design load balancing, content delivery networks (CDN), hybrid-cloud and domain name system (DNS) architectures.

    Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

    Responsibilities

    • Work with the team to identify and qualify business opportunities, understanding customer technical objections, and develop the strategy to resolve technical blockers.
    • Share storage and database expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
    • Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
    • Utilize integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
    • Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.

    Client-provided location(s): Shanghai, China
    Job ID: Google-109790388767597254
    Employment Type: Other

    Perks and Benefits

    • Health and Wellness

      • Health Insurance
      • Dental Insurance
      • Vision Insurance
      • Life Insurance
      • Short-Term Disability
      • Long-Term Disability
      • FSA
      • HSA
      • Fitness Subsidies
      • On-Site Gym
      • Mental Health Benefits
      • Health Reimbursement Account
      • HSA With Employer Contribution
    • Parental Benefits

      • Birth Parent or Maternity Leave
      • Non-Birth Parent or Paternity Leave
      • Fertility Benefits
      • Adoption Assistance Program
      • Family Support Resources
      • Adoption Leave
    • Work Flexibility

      • Hybrid Work Opportunities
    • Office Life and Perks

      • Commuter Benefits Program
      • Casual Dress
      • Pet-friendly Office
      • Snacks
      • Some Meals Provided
      • On-Site Cafeteria
    • Vacation and Time Off

      • Paid Vacation
      • Paid Holidays
      • Personal/Sick Days
      • Leave of Absence
      • Volunteer Time Off
    • Financial and Retirement

      • 401(K) With Company Matching
      • Company Equity
      • Performance Bonus
      • Financial Counseling
    • Professional Development

      • Tuition Reimbursement
      • Internship Program
      • Learning and Development Stipend
    • Diversity and Inclusion

      • Employee Resource Groups (ERG)

    Company Videos

    Hear directly from employees about what it is like to work at Google.