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Customer Engineer, Digital Natives, AppDev

AT Google
Google

Customer Engineer, Digital Natives, AppDev

Munich, Germany

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience with cloud native architecture and development methodologies, including modernizing legacy applications and application performance profiling and tuning, in a customer-facing or support role.
  • Experience with architectural design patterns, platform engineering (e.g. Infrastructure-as-Code, automation, image management or repository management), virtualization deployments, container deployments, application security, or networking.
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders.
  • Ability to communicate in German as this is a customer-facing role that requires interactions with local stakeholders.
Preferred qualifications:

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  • Experience with one or more programming languages.
  • Experience with developing scalable architectures using API management, microservice frameworks, and PaaS.
  • Experience with the software development life-cycle.
  • Experience working with, and passion for, the startup ecosystem.
  • Experience prospecting, and building and maintaining new customer relationships from scratch, with excitement for building out Greenfield territories.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Google Cloud empowers startups to address critical needs in scaling, growth, and global expansion, while offering advanced technologies that drive differentiation, customer acquisition, and business acceleration. As a Customer Engineer, you will partner with technical Sales teams as a hybrid cloud subject matter expert to differentiate Google Cloud to our customers in the Startup ecosystem. You will help prospective and existing customers and partners in understanding the power of Google Cloud, develop cloud solutions and architectures to solve business challenges, engage in proofs-of-concepts, and troubleshoot any technical questions and roadblocks. You will be understanding customers business and technical requirements, and present solutions on Google Cloud. You will have excellent technical, communication and organizational skills.

You will have experience with data center environments as it relates to modernization, and cloud-native architecture. You will also be experienced with cloud application architectures, networking, microservices, and container orchestrators.

You will be a part of a diverse team working in an environment of respect and inclusion where we promote equal opportunities to succeed.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
  • Share in-depth infrastructure and cloud modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
  • Guide customers through assessments of the existing legacy application environments, provide recommendations on a prioritization roadmap for application modernization, and identify opportunities for migration to hybrid-cloud computing models.
  • Structure and execute prototyping workshops to prove out proposed architectures, developing best practices, and documenting blocking requirements for prioritization with engineering.
  • Travel to customer sites, conferences, and other related events as needed, act as a public advocate for Google Cloud.

Client-provided location(s): Munich, Germany
Job ID: Google-134742124686910150
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
    • Health Reimbursement Account
    • HSA With Employer Contribution
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Internship Program
    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)

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