Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 6 years of experience with cloud native architecture, including database administration and solutions, in a customer-facing or support role.
- Experience architecting solutions for data transformation, migration, governance strategies, high availability, or disaster recovery.
- Experience working with Databases, Web Technologies, Machine Learning, AI, or Cloud Foundations (e.g., cloud computing, GCP, or similar) through certifications, internships, coursework, or practical experience.
- Ability to communicate fluently in Portuguese and English to engage and present to technical stakeholders and executive leaders.
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- Experience with optimizing database performance with transactional or analytic workloads.
- Experience in disaster recovery and data backup strategies.
- Experience with data migration strategies and moving production systems either in on-premise/data center environments or migration to cloud scenarios.
- Experience in understanding customers existing software workloads, with the ability to define a technical migration roadmap to the Cloud reflecting specific customer needs.
- Experience prospecting, building, and maintaining customer relationships, with an interest in building Greenfield territories in Enterprise accounts.
About the job
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
As a Customer Engineer, you will partner with Technical Sales teams as a data management subject matter expert to differentiate Google Cloud to customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks related to database and application migrations and data back ends for new application development. You will engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
- Share storage and database knowledge to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to Google Cloud.
- Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
- Recommend integration strategies, enterprise architectures, platforms, and application infrastructure to implement a complete solution on Google Cloud.
- Travel to customer sites, conferences, and other related events as needed, acting as a public advocate for Google Cloud.