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Customer and Partner Solutions Engineer, YouTube

AT Google
Google

Customer and Partner Solutions Engineer, YouTube

Mexico City, Mexico

Minimum qualifications:

  • Bachelor's degree in Computer Science, Engineering, a related field, or equivalent practical experience.
  • Experience coding with one or more programming languages (e.g., Java, C/C++, Python) and SQL.
  • Experience in technical troubleshooting, and managing internal/external partners or customers.
  • Experience working with web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
  • Ability to communicate in English and Spanish fluently to support client relationship management in this region.
Preferred qualifications:

  • Experience working with medium to large media companies.

  • Experience with digital video technologies and streaming platforms.

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  • Interest in and understanding of AI and AI tools (i.e., Gemini).
  • Excellent project management skills.

  • About the job

    In this role, you will be a technologist working in a team that manages YouTube's largest partnerships, optimizing implementations. The YouTube Content Partner Engineering team works across YouTube's complex and highest priority partners in LATAM. The teams combination of technical skills and industry/business expertise enable us to engage across a number of technical service offerings with our portfolio of partners as well as work closely with Product and Engineering teams to incubate and mature scalable product solutions that ultimately help partners grow, operationalize, and protect their content and their business on our platform.

    Additionally, you will have the opportunity to lead projects and cross-functional efforts (e.g., product, engineering, business development, operations, marketing, etc.) and be an individual looking to solidify YouTube's strategic partnerships with the largest traditional partners and the successful new media partners that have grown large businesses almost exclusively on YouTube. You will manage technical engagements with some of the biggest media companies and be responsible for the ongoing success and satisfaction of a portfolio of partners. You will also be instrumental in improving existing operations, commercializing new solutions, bridging product gaps, automating partner operations, and taking new initiatives from conception to deployment.

    YouTube/Video Global Solutions is the link between Google video products and sales. Our mission is to fuel innovation that keeps YouTube and Video free and accessible to the world. We do this by translating global market needs into meaningful product solutions that drive business results for content partners and customers.

    Responsibilities

    • Contribute to the success of technical partnerships across various content verticals. Work with Business Development teams as the technical expert helping to discuss new agreements and empower partners to find success on YouTube.
    • Incubate and develop new and innovative product solutions to empower our content partners, solve technical challenges, drive internal efficiencies, and deliver impact across the business.
    • Identify, drive, and optimize the flow of existing and new business opportunities by leveraging YouTube technologies through prototyping and innovation.
    • Perform implementation reviews, advocate for new product features and new internal tools, and ensure the prompt and proper resolution of technical challenges.
    • Consider AI use cases across the business and operations to further deliver impact, drive efficiencies, and reduce costs.

    Client-provided location(s): Mexico City, CDMX, Mexico
    Job ID: Google-103864932600029894
    Employment Type: Other

    Perks and Benefits

    • Health and Wellness

      • Health Insurance
      • Dental Insurance
      • Vision Insurance
      • Life Insurance
      • Short-Term Disability
      • Long-Term Disability
      • FSA
      • HSA
      • Fitness Subsidies
      • On-Site Gym
      • Mental Health Benefits
      • Health Reimbursement Account
      • HSA With Employer Contribution
    • Parental Benefits

      • Birth Parent or Maternity Leave
      • Non-Birth Parent or Paternity Leave
      • Fertility Benefits
      • Adoption Assistance Program
      • Family Support Resources
      • Adoption Leave
    • Work Flexibility

      • Hybrid Work Opportunities
    • Office Life and Perks

      • Commuter Benefits Program
      • Casual Dress
      • Pet-friendly Office
      • Snacks
      • Some Meals Provided
      • On-Site Cafeteria
    • Vacation and Time Off

      • Paid Vacation
      • Paid Holidays
      • Personal/Sick Days
      • Leave of Absence
      • Volunteer Time Off
    • Financial and Retirement

      • 401(K) With Company Matching
      • Company Equity
      • Performance Bonus
      • Financial Counseling
    • Professional Development

      • Tuition Reimbursement
      • Internship Program
      • Learning and Development Stipend
    • Diversity and Inclusion

      • Employee Resource Groups (ERG)

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