Content Strategist, Google Users and Products

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 5 years of experience in content strategy, business strategy, or related project or program management.
• Experience leading multiple, time-sensitive projects with engaging priorities while working separately, with high attention to detail.

Preferred qualifications:

• Experience in testing with new content formats.
• Experience in building strategic content plans and analyzing user data.
• Ability to transform user issues into a clear and effective content strategy.
• Ability to influence, communicate and collaborate well with cross-functional teams.

About the job

Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video .
Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video .

Responsibilities

• Develop a holistic understanding of all Users and Products supported content that exists for one or more products.
• Develop and drive overall content strategy, focused on user issues and product roadmap.
• Work closely with our Production team to ensure creation and delivery of accurate, effective content for all supported channels, collaborate with stakeholders for content approvals; act as the main contact point to understand how content can support product launches, business goals, and priorities and turn business goals into content solutions.
• Proactively identify opportunities to optimize content using data, industry best practices, and experimentation.
• Partner with Product and Analytics teams to conduct experiments and user studies to understand user journeys and create the most effective content for end users, partners, and customer care agents.