Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• Ability to communicate in English and Korean fluently to collaborate with colleagues and complete tasks and projects.

Preferred qualifications:

• Experience in sales/relationship management in the technology industry in a SaaS or cloud environment.
  
• Experience translating analysis and insights into actionable business plans.
  
• Experience executing email campaigns through marketing automation and CRM tools.
  
• Ability to manage multiple tasks with shifting priorities and varying deadlines.
  
• Exceptional organizational and project management skills.

About the job

The gReach Program is a paid upskilling program for recent university graduates and early-career industry candidates with disabilities where participants will receive on-the-job-training and work on a range of projects for one year.

The goal of the gReach program is to provide participants from underrepresented groups with the opportunity to grow their career as professionals. gReach Associates will be placed in teams across the business such as Advertising Sales, User Support, YouTube, Marketing, and Google Cloud Platform. Participants will have the opportunity to be exposed to career opportunities at Google and further sharpen their professional skills.

gReach Associates will learn to make an impact by working with teams on business-critical projects and collaborating with Googlers across a variety of functions. We welcome aspiring individuals who are willing to grow as professionals through the learning experience at Google. To get familiar with Google's tools, technology and culture, you'll acquire fundamental and on-the-job training experience, and be assigned to a role. Depending on the organization and role, as a gReach Associate, you'll work on one large project, complete smaller projects, or do the day-to-day work to support the business.

You'll contribute to the business, collaborate with others, and have the opportunity to add long-lasting value beyond the conclusion of the gReach program. You will closely work with a host manager and team members who will help identify project goals, while also inspiring, mentoring, and supporting the professional development of the gReach Program.

Responsibilities

• Collaborate with customers and other Googlers to manage and drive successful adoption of Google Cloud.
• 
  Cultivate Google Cloud product usage, adoption, and customer satisfaction over the phone with customers.
  
  
• Liaise with Marketing and Product teams to improve the overall experience.
• Leverage customer feedback to drive improvements to the content that we share.
• Identify opportunities to advocate for other products.