Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in advertising, sales, marketing, consulting, or media.
- Ability to communicate in Spanish fluently in order to communicate in this customer-facing sales role.
- Experience in client-facing roles such as sales, customer support, account management, marketing, or consulting.
- Experience with Google Ads and online marketing best practices.
- Ability to be detail oriented and skilled in analyzing data, creating and maintaining spreadsheets.
- Ability to deliver against an assigned quota while managing multiple projects at a time.
- Ability to develop and grow executive-level relationships with clients, take initiative, and work well in a team environment.
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About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Collaborate within the Sales team, aligning workflow among team members to execute on plan and ensure accountability to meet or exceed goals while prioritizing and delivering outstanding customer experience.
- Identify key client stakeholders and consult with customers proactively on calls and in person to support digital marketing discussions and budgets.
- Deliver against assigned goals, while prioritizing and delivering an outstanding customer sales experience to Google's advertisers.
- Build and manage relationships with clients virtually and/or face to face by meeting with multiple clients on a daily basis and develop an understanding of their business challenges, marketing objectives, and success metrics.
- Plan for, and achieve, growth goals including but not limited to quarterly business and productivity targets, through the presentation of Google advertising products/solutions that will help clients to meet their marketing objectives.