Knowledge of traditional and online marketing strategy and tactics, and product knowledge across all digital advertising products.

Ability to build narratives and utilize storytelling as an engagement strategy.

Ability to strategically assess and solve customer needs through business techniques, including effective questioning, managing objections, and engaged promoting.

Ability to exhibit thought leadership and executive functioning within the digital marketing space.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Manage a group of businesses by understanding what promotes growth, identifying opportunities for growth, managing risks and creating multi-quarter plans for growth.
  
• Deliver and prioritize an excellent customer experience to Google's advertisers.
  
• Coach junior teammates in the organization proactively to expand skills that cultivate customers growth and contribute to overall team success.
  
• Generate plans by collaborating with specialists, engineers, and product teams. Define business goals, key strategies, and metrics for success.
  
• Establish a partnership with executives and serve as a trusted consultant to optimize and expand their advertising investment.