Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of industry experience in advertising, consultative sales, or business development, or 3 years of experience with an advanced degree.
- Experience building and managing relationships with C-level clients and senior partner stakeholders.
- Ability to communicate in English and Italian fluently to support client relationship management in this region.
- 4 years of experience with digital marketing or advertising, and experience working in a complex, matrixed organization.
- 3 years of experience managing relationships with customers or agencies and service partners.
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About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the strategy for how their advertising can reach thousands of users.
In this role, you will be promoting high potential clients, focusing primarily on C and B-level relationship building. Using your influencing skills, industry and marketing expertise, and business acumen, you will help to evolve client objectives and identify opportunities for future client growth.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you will have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers and we have fun doing it.
Responsibilities
- Build and manage relationships with C-level clients and senior partner stakeholders. Develop a comprehensive understanding of their business challenges, marketing objectives, and success metrics.
- Structure a joint strategy between Google and clients, and lead a cross functional team within Google to collaborate on projects and drive client success.
- Plan for, and achieve, growth goals, through the presentation of Google advertising products/solutions that will help clients to meet their marketing objectives.
- Develop data-driven analyses and consultative recommendations that align with customer goals, and quantify impactful opportunities with clear recommendations to present to customers.
- Build knowledge of how Google Advertising products work and can be used to help meet a wide range of marketing objectives.