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Lead Data Operations Analyst

AT GoodRx
GoodRx

Lead Data Operations Analyst

San Francisco, CA

GoodRx is the leading prescription savings platform in the U.S. Trusted by more than 25 million consumers and 750,000 healthcare professionals annually, GoodRx provides access to savings and affordability options for generic and brand-name medications at more than 70,000 pharmacies nationwide, as well as comprehensive healthcare research and information. Since 2011, GoodRx has helped consumers save nearly $75 billion on the cost of their prescriptions.

Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.

Lead Data Operations Analyst

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GoodRx is looking for a Lead Data Operations Analyst to join our LeadsRx team. Our team is looking for an experienced analyst who will help us set up and maintain a robust reporting platform and framework to help us scale our LeadsRx product.

As a Lead Data Operations Analyst, you will be responsible for consolidating various data across the LeadsRx platform in order to provide insights on business performance. You will design and own a high-quality, integrated reporting solution through project management and oversight to ensure that a comprehensive strategy is developed to develop, migrate and merge existing reporting into a framework. You'll work closely with business and technical teams to innovate and iterate on this platform while navigating complex and changing circumstances.

The ideal candidate will be able to work with business and technical stakeholders to identify their needs, build data models and key reports in Looker, and empower stakeholders to get the data they need in a consistent manner.

Responsibilities:

  • Set up reporting tools and frameworks in Looker which consolidate data across multiple platforms.
  • Generate real-time and point-in-time performance metrics that can be accessed easily and/or will be automatically distributed to team members.
  • Interface with the GoodRx Data and Engineering teams to identify and populate data schemas in the Data Warehouse.
  • Utilize clear written communication, including technical documentation, and succinct verbal communication to enable others to interpret the data in order to make impactful business decisions.
  • Detail oriented ability to spot data discrepancies and troubleshoot potential errors.
  • Support sales and operations teams to generate business insights and revenue data to entice additional advertisers to join the LeadsRx platform.
  • Identify solutions for integrating data from 3rd party advertising platforms.
  • Become a trusted advisor to the VP of Product Delivery to help build a consistent and meaningful backlog for engineering efforts through data driven insights.

Skills & Qualifications:

  • Bachelor's degree in Computer Science, Mathematics, Finance, a related technical field, or equivalent practical experience.
  • High degree of fluency in business operations, revenue, conversion, and marketing metrics. (CAC, CTR, CR, ROAS, etc)
  • 8+ years of experience in analytics, operations, management consulting, or a similar industry/function
  • Experience with SQL, Looker BI tools, Excel/Google Sheets
  • Proven experience interacting with business and technical stakeholders to build analytical tools to generate business insights.
  • Ability and desire to learn new AI technologies, systems, and processes and the ability to adapt the tools and technologies appropriately.
  • Strong growth mindset, including the ability to quickly pivot priorities based on business needs and product performance.
  • Redshift and Bigquery experience are a plus.

All GoodRx employees are responsible for reviewing and complying with all Company safety and security policies and procedures, being vigilant and observant of potential security threats (including phishing attempts) and proactively communicating with the Security Team to raise any concerns.

At GoodRx, pay ranges are determined based on work locations and may vary based on where the successful candidate is hired. The pay ranges below are shown as a guideline, and the successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, and other relevant business and organizational factors. These pay zones may be modified in the future. Please contact your recruiter for additional information.

San Francisco and Seattle Offices:
$136,000.00 - $216,000.00

New York Office:
$124,000.00 - $198,000.00

Santa Monica Office:
$113,000.00 - $180,000.00

Other Office Locations:
$102,000.00 - $162,000.00

GoodRx also offers additional compensation programs such as annual cash bonuses and annual equity grants for most positions as well as generous benefits. Our great benefits offerings include medical, dental, and vision insurance, 401(k) with a company match, an ESPP, unlimited vacation, 13 paid holidays, and 72 hours of sick leave. GoodRx also offers additional benefits like mental wellness and financial wellness programs, fertility benefits, generous parental leave, pet insurance, supplemental life insurance for you and your dependents, company-paid short-term and long-term disability, and more!

We're committed to growing and empowering a more inclusive community within our company and industry. That's why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.

With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, individuals with disabilities, and Veterans to apply for positions even if they don't necessarily check every box outlined in the job description. Please still get in touch - we'd love to connect and see if you could be good for the role!

GoodRx is committed to providing reasonable accommodations for candidates with disabilities during our recruiting process. If you need any assistance or accommodations due to a disability, please reach out to us at accommodations@goodrx.com.

GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a tele-health marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $60 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.

Client-provided location(s): San Francisco, CA, USA; New York, NY, USA; 5160 Van Nuys Blvd, Sherman Oaks, CA 91403, USA
Job ID: GoodRX-JR100352
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Fitness Subsidies
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Pet-friendly Office
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Learning and Development Stipend
    • Promote From Within
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Founder led