Job Description:
Operational Risk is an independent risk management function, responsible for developing and implementing a standardized framework to identify, measure, and monitor operational risk across the firm.
This role within the Operational Risk team is intended for an analyst level candidate to join the Fraud Risk team. The role will focus on fraud risk management including event management, data analytics, new activity controls challenge and trend identification and data visualization to help understand fraud risk drivers.
Typical responsibilities and duties include the following:
- Perform ongoing review and oversight of fraud risk, partnering with business and other teams as appropriate
- Facilitate operational risk event management data collection, including the detailed reviews of specific fraud operational risk issues/events and trends to identify significant or emerging risks and ensure appropriate remediation plans are implemented
- Identify emerging fraud risks within business drivers, regulatory and/or industry changes
- Review fraud strategies, processes and procedures to identify gaps or challenge opportunities to initiate solutions or improvements for both existing and new business lines
- Research and remain current on the latest industry fraud trends and recommend tools, services and practices for improvement
- Work with business units to develop day to day risk management metrics which quantify the divisions exposure to various types of operational and fraud risk
- Conduct scenario analysis by working with stakeholders to develop and quantify fraud scenarios measuring tail risks used for stress testing and capital calculations
- Conduct challenge of the business' Risk and Control Self-Assessment (RCSA)
- Contribute to the advancement of operational risk methods and practices and the operational risk management framework
- Concisely and effectively communicate to management
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This role requires an energetic self-starter that can liaise with various business units and federation teams both regionally and globally. Familiarity with the concepts of fraud risk, operational risk, the firm's process flows and control environment combined with strong interpersonal and analytical skills and a penchant for problem solving are necessary for this role.
Qualifications:
- Bachelor's degree and 0-3 years of experience in related industry working in either fraud prevention or operational risk/financial services with knowledge around consumer/retail banking
- Experience with consumer financial products such as credit cards, lending products, checking/deposit accounts and/or investment products
- Knowledge of financial fraud types, industry fraud trends and fraud prevention and detection tools/vendors is a plus
- Working knowledge of applicable laws, regulations, and relevant industry standards pertaining to consumer/retail banking is a plus
- Proficiency in Excel (pivots, VLookups), PowerPoint, and Sharepoint - Tableau & SQL are a plus
- Strong verbal and written communication skills
- The ability to present with impact and build consensus across senior stakeholder groups
- Strong organizational skills - Project management experience is a plus
- Ability to work in a fast-paced environment with a focus on delivery
- Quick learner who can thrive working as part as a cross-regional team and individually
- Proactive, flexible and ability to multi-task