Why GMF?
GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences and national requirements in local markets. Latin American country operations include Brazil, Chile, Colombia, Mexico, and Peru.
About the role
The Retail Fraud Representative is responsible of all the processes related to fraud preventions, detections, blacklist reports and to monitor the tactical actions or controls implemented in the purchasing process due to fraud strategies.
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What you need
- Bachelor's degree in Administration, Accounting, Economics or related.
- Advanced English - able to establish business conversations.
- Experience in analysis and/or purchasing credit process.
- Experience in managing improvement projects - individual and groups.
- Ability to present technical information in a precise and clear manner.
- Capacity for teamwork and collaboration.
- Proficient communication skills (oral and written).
- Extensive office management (Excel, Power Point, Access).
- Proactive.
What you will be doing
- Responsible of Non-Approval alerts process (Blacklist reports).
- Monthly reports and routines on prevented and detected frauds.
- Review of Defect Fraud Analysis of ECO's performed by Collections Team.
- Implement routines for monitoring and measuring warning alerts of fraud detected in the dealer, region, analyst and other relevant segmentation.
- Follow up on actions and improvement plans defined for fraud prevention.
- Monthly notifications to the TOP 20 Dealers with most preventions during the month.
What we offer
At GM Financial we want you to be the most authentic version of yourself. We take care of your work-life balance by programming wellness and integration activities, where you will strengthen your relationships with peers and contribute towards the development and wellbeing of your community, while providing you with a competitive salary and benefits. Some of our global benefits include Extended Maternity & Paternity Leaves, Personal Days & Community Investment hours.
Mexico: Additional benefits include Medical Plans, Profit Sharing, Life Insurance, Savings Fund & Pension Plan and others.
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Disclaimer
Mexico - GM Financial is an Equal Opportunity Employer and is committed to diversity and inclusion at every level of our organization. We do not discriminate against any applicant or employee based on race, color, age, gender, marital status, national origin, religion, sexual orientation, gender identity, gender expression, veteran status, disability, or any other that undermines human dignity and aims to nullify or impair people's rights and freedoms.