Overview
Why General Motors Insurance?
At General Motors Insurance, we are building an Insurtech business that will reinvent auto insurance. We are fully owned and backed by auto industry leaders General Motors and GM Financial. This is a truly unique opportunity to join at the foundational stage of a start-up leading the transformation of the auto insurance experience.
GM has the largest connected vehicle fleet worldwide. In the US alone, there are currently 9M+ connected GM vehicles on the road and that number is projected to triple in the next 10 years. More than that, the OnStar system currently has access to over 900 data points from the vehicle. This surge in information about vehicles and how they are driven will revolutionize auto insurance. This disruption is backed by the bold GM vision of zero crashes, zero emissions and zero congestion. We are serious about the safety and financial security of our customers.
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If you are passionate about driving innovation and delivering results in a fast-paced, value-focused environment, OnStar Insurance is looking for you. As a Product Owner, you will play a pivotal role in the success of our cutting-edge API Platform Engineering team. This role goes beyond traditional Product Owner responsibilities, embracing the challenges of API software development and architecture in a dynamic, technology-driven landscape.
Position open until filled.
Responsibilities
About the role:
If you're driven to get results and would like to collaborate within a fast-paced, value focused team, then GM Financial may be the right place for you. As a member of an Agile Scrum team, the Product Owner is responsible for the success of the product by maximizing the output of the development team. The Product Owner directs and coordinates the product development and serves as a collaborative liaison between the Product Management and Product Delivery teams by prioritizing and evaluating work. This individual will maintain the product/team backlog, leading backlog prioritization of initiatives, aligning experiences across channels and touch points to ensure the best business results.
- The PO acts proactively to consistently deliver on commitments with little supervision
- Analyze and communicate customer requirements to provide innovative solutions and recommend system, product and process enhancements
- Identifies, evaluates and introduces new approaches/technology to use in product development
- Explore alternative ways to view and solve problems to achieve results beyond what is required
- Leverage innovation tools, creative processes, and diverse cross-functional experts to generate ideas
- Focus on constantly improving processes, products, and services and exploring innovative ways to do the job
- Takes advantage of opportunities to try unique ways of doing things and tests promising ideas to find new solutions
- Asks provocative questions to understand current practices and the customer's experience before moving to problem solving
- Seeks to understand and experience the full array of stakeholders' (eg, internal partners, suppliers, customers) behavior, needs, concerns, and desires to unlock new opportunities for innovation
- Communicates potential benefits of new ideas to stakeholders
- Influences others by creating a participative, empowered environment to gain acceptance of ideas or plans using appropriate interpersonal styles and methods
- Takes immediate action when confronted with a problem or when made aware of a situation
- Work collaboratively with the Program/Product Managers to advise on the creation and partners to communicate product road map initiatives to the teams that result in great experiences for our customers
- Create novel solutions with measurable value for existing and potential customers (internal or external)
- Partner with vendor(s) and internal departments to ensure tasks are defined and documented with timely deliverables and within SLA
- Communicate with all levels of leadership, internal business partners and external vendor(s) regarding project status and production performance
- Ensure clear communication and coordination across business to manage the scope of each product launch for on-time delivery of key features
- Work with the Agile team to craft high quality customer-centric user stories that exceed customer expectations
- Responsible for leading the prioritization of the product backlog in partnership with product management
- Measure product performance using key information, processes and systems to ensure accountability for achieving business results
Qualifications
What makes you a dream candidate?
- Working knowledge of risk management, loss control management and coordinating vendor relationships
- Thorough understanding of Vision/Roadmap creation, Portfolio/Program/Team Backlog creation, refinement and prioritization
- Proficient understanding of XML/JSON based APIs, Cloud Technologies, Service Virtualization, Test Data Management, and Data Driven Decision making
- Working knowledge of the Agile/SAFe Lean enterprise concepts and best practices and how they are applied in the workplace
- Experience working within a matrix organization, collaborating with business stakeholders, user experience teams, project managers, product managers, developers and others
- Ability to effectively define Product roadmaps and identify requirements
- Able to demonstrate Servant leader management principles and practices
- Ability to deliver best in class product experiences utilizing Design Thinking and Lean methodologies
- Advanced interpersonal, communication (verbal and written), cross-collaboration skills, including the ability to interact with team members at all levels
- Advanced problem solver who can clearly identify, analyze, and resolve issues as they arise
- Ability to manage multiple projects simultaneously
- Proficient persuasive and negotiation skills
- Proficient presentation skills
Experience and Education
- 4-6 years of experience as a Product Owner/Manager on an Agile Scrum team required
- High School Diploma or equivalent required
- Bachelor's Degree or additional equivalent work or military experience preferred
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Compensation: Competitive salary and bonus eligibility.
Work Life Balance: Remote work environment.
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Salary
The base salary range for this role is: USD $88,000.00 to $162,900.00. At GM Financial, we strive for transparency in all aspects of our business, including pay equity. This is the GM Financial pay range for this role and job level. The exact salary and compensation will vary based on factors like knowledge, skills, experience, and education. This role is eligible to participate in a performance-based incentive plan. Full time employees are eligible to participate in health benefits on day one of employment.