Overview
Why GMF Technology?
GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization - we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-plus history. We are data junkies and trust in data and insights to advance our business objectives. We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as an auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world. We are building global platforms, in LATAM, Europe, China, U.S. and Canada- and we are looking to grow our high-performing team. GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers, dealers and business.
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Flexible hybrid work environment (onsite 2 days a week/3 days remote) at our Arlington (AOC1), TX office.
Please note: We are unable to provide any type of sponsorship for this position at this time.
Responsibilities
About this role
The Global Workload Automation Systems Engineer, under the general direction of the Global Workload Automation Manager, will assist in tasks critical to the team's success. This individual will be responsible for attending project meetings and assist in gathering and documenting infrastructure and security requirements. This individual will also become familiar with all compliance, regulatory and security requirements, adhering to all corporate policies and standards. The Global Workload Automation Systems Engineer supports the administration and optimization of workload automation tools used by GMF IT. They perform design, deployment, migration and scheduling of batch workloads when needed and assist other GMF IT teams in learning the technology for their own departmental advantage. Provides expert level support in isolating faults and failures in complex flows in support of time critical jobs and batch completions. The individual in this position will serve as a system and application expert supporting batch innovations, optimization of new and existing workloads, on-boarding new applications, software problem resolution and aiding in the execution and delivery of related IT Services.
Job duties
- Configures and sustains workload automation platforms and related technologies
- Works cross-functionally to analyze and resolve automation system problems
- Collaborates with external and internal customers to analyze information needs and functional requirements and provide deliverables as needed
- Provides innovational guidance and support for batch automation to provision new capabilities
- Supports batch engineers / schedulers across various teams to help identify and recommend modifications to procedures, system parameters, threshold monitoring triggers, security requirements, etc to improve operational support and efficiency
- Supports development of utilities required for batch optimization and reporting
- Design and create scheduling / automation tool configurations and scripts to efficiently detect and report on product performance
- Provides support in development and customization of user interfaces into the workload automation tools and technologies
- Provide application onboarding support to new workload automation users and teams
- Develops and maintains system, process and training documentation
- Perform other duties as assigned
- Conform with all company policies and procedures
Qualifications
What makes you a dream candidate?
Knowledge
- General working knowledge of networking concepts including TCP/IP, Subnetting, Routing, DHCP, Command line and DNS
- Good knowledge of operating systems, applications and associated hardware (eg, Windows Desktop OSs, Windows Server OSs, OS/, UNIX/Linux)
- Must have a broad understanding of enterprise computer hardware/software and corporate information systems
- Working knowledge of VB Script and or PowerShell
- Working knowledge of WAN security and design
Skills
- Ability to accept change and to adapt to shifting organizational challenges and priorities
- Ability to manage multiple tasks at one time while remaining cool under pressure
- Ability to prioritize tasks and ensure their completion in a timely manner
- Advanced ability to analyze problems, correlate data from multiple sources and communicate pertinent information to the appropriate support teams
- Excellent analytical and troubleshooting skills
- Strong interpersonal, verbal and written skills
- Proven performance in application administration and engineering
- Familiarity with ITIL Service Management framework principles preferred
- Proficiency at coding scripts in Unix, Linux and Windows system languages to facilitate workload automation interface needs
- Ability to identify, develop, document and implement industry best practices centered on workload automation technologies
- Embraces diversity of ideas from team members and leaders and incorporates the same into creation of standard processes and procedures
Education and Experience
- High School Diploma or equivalent required
- Bachelor's Degree in related field or equivalent work or military experience preferred
- 3-5 years of relative IT experience preferred
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Compensation: Competitive pay and bonus eligibility
Work Life Balance: Flexible hybrid work environment, 2-days a week in office
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