Overview
Why GM Financial Technology?
GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization - we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-plus history.
We are data junkies and trust in data and insights to advance our business objectives. We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as an auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world.
We are building global platforms, in LATAM, Europe, China, U.S. and Canada - and we are looking to grow our high-performing team. GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers, dealers, and business.
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Responsibilities
About the Role:
The AVP Software Engineering for Agent experience platform leads, manages, mentors, and builds an extremely talented software engineering team to deliver a game changing customer experience across all customer touch points. This leader must have the ability to attract and recruit the industry's best talent, and simultaneously have the technical chops to ensure that we build compelling, customer-oriented solutions in an iterative methodology. This role requires a background in software engineering, especially in Salesforce. Prior experience in largescale salesforce implementation is required. Success in the role requires experience delivering new customer facing software products, reasoning skills, strong interpersonal relationships, compassion and understanding for challenges, efficiency, and a passion for creating software for millions of customers. You're motivated by improving culture, earning trust, your team's growth, and have a track record of doing so in management positions.
In this role, you will:
- Partner with architects, product owners, and software engineers to drive the implementation of new Salesforce platform
Work closely with business to identify opportunities and build product roadmaps. - Work within and across Agile teams to design, develop, test, implement, and support technical solutions across our full stack, with a particular focus on front-end and middleware platforms and technologies
- Manage third party staff augmentation firms, leveraging staff and contractors appropriately with regards to budget, timelines, and skillsets
- Conduct design and code review to ensure compliance with standards
- Foster and cultivate a culture of continuous delivery and improvement with an emphasis on full lifecycle ownership of the applications that your teams deliver
- Delegate routine and standard tasks to appropriate team members and also serve as high level escalation contact
- Resolves most conflicts between timeline, budget and scope independently but intuitively escalates complex or consequential issues to management
- Define and evangelize enterprise policies, standards and position statements
- Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity
- Grow subject matter experts to produce resilient, scalable software and secure data with highest quality.
- Work to modernize our existing tech stacks
- Collaborate with internal teams to find areas of opportunities for automation
- Conform with all company policies and procedures
- Perform other duties as assigned
Qualifications
What makes you a dream candidate?
- Experienced with several programming paradigms
- Experience with release systems and CI/CD
- Experience with Docker, Jenkins, Github tools, etc
- Deep understanding of technologies used in our stack, client-server architecture, and web technology
- Adequate understanding of infrastructure and DevOps
- Able to design and architect maintainable and scalable technical systems
- Excellent listener; proven collaborator with superiors, peers and staff
- Aptitude to build very strong partnerships with other technology leaders that enable your team's ability to stay on the leading edge of industry solutions
- Ability to inspire your teammates to deliver quality software solution
Experience:
- Bachelor's Degree in computer science, engineering or equivalent work experience required
- 5-7 years experience in software development and Salesforce enterprise platform
- Greater than 10 years years in software development field required
- 5-7 years leading projects or initiatives through influence required
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture. We have an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than. work - we thrive.
Compensation: Competitive salary and bonus eligibility; this role is eligible for company vehicle program.
Work Life Balance: Flexible hybrid work environment, 3-days a week in office.
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