At GFiber, we believe in the power of great internet that lets people do more, helps communities get stronger and makes amazing things possible. We're not just growing to build better internet experiences, we're also building a welcoming place where people who want to make a difference can grow their careers.

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our growing, inclusive team is expanding as we connect more cities and people.

This role is anticipated to close on 02/02/2024.

Role Description

The Technical Operations Program Manager will work on cross-product and cross-team initiatives, working closely with a cross-functional team to plan, execute, and deliver projects, and deploy new technologies to local markets and surrounding communities. In this role, you will manage the day-to-day operations, milestone tracking, and completion of projects related to the construction of our OSP FTTH network.You will be responsible for everything that happens downstream of Engineering/Permitting including pre-construction planning, construction execution/sequencing, and splicing/testing for project turnover and acceptance to downstream stakeholders.

• Quality Management - Ensures projects are built according to approved engineered design plans and GFiber Standards in adherence to current contracts, SOW's, and municipal requirements. Fosters an open, transparent, and cross-discipline change management process when deviations are necessary during execution.
• Project Management - manage project budgets, scheduling, resource/activity planning, activity sequencing and prioritization, Vendor performance tracking, project dependency awareness, financial reporting, invoice approval, and material management.
• Vendor Management - manage, develop, maintain, and drive the Vendor construction schedule with the project team. Ensures project milestones and delivery dates are aligned with business commitments.
• Communicate progress effectively and work with internal/external stakeholders to ensure that projects are scoped properly and handed off seamlessly for network acceptance. Including the GFiber OSP team in coordinating.

• Bachelor's degree or equivalent practical experience.
• Program/Project Management experience within large scope, capital intensive, technical scopes of work.
• 5 years Vendor Management experience directly managing vendor resources, performance management, and accountability for project-based deliveries.
• Experience scheduling projects, capital tracking/forecasting, reporting project status and costs versus commitments, and providing insights/ influence to commercial terms with contractors and vendors.

• Bachelor's degree with 5 years equivalent practical experience.
• PMP, PgMP or other project management certification.
• years Project/Program Management experience.
• 10 years in a Vendor Management role.
• Experience managing capital, operational and technical programs.
• Experience managing telecommunication infrastructure, Fiber to the Home/Plant (FTTx) operations and/or outside plant (OSP) projects.
• Understanding CAD, GIS systems and FTTH records/As-builts.
• Demonstrated ability to employ quality troubleshooting skills and creative problem solving abilities under pressure.
• Excellent analytical qualities to monitor/review vendors' financial and operational performances. Strong analytical and solution oriented background skills with great people skills; strong structured problem solving capabilities.
• Proven conflict resolution skills, meet deadlines and handle multiple competing priorities.