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Direct Sales Representative, Residential

AT G Fiber FGB
G Fiber FGB

Direct Sales Representative, Residential

Charlotte, NC

At GFiber, we believe in the power of great internet that lets people do more, helps communities get stronger and makes amazing things possible. We're not just growing to build better internet experiences, we're also building a welcoming place where people who want to make a difference can grow their careers.

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our growing, inclusive team is expanding as we connect more cities and people.

This role is not eligible for immigration sponsorship.

This role is anticipated to close on [1/29/2024]

Role Description

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The Door-to-Door Sales Representative for GFiber is responsible for increasing the number of active paid residential customers within a market. In this role, you will be responsible for increasing customer residential subscriptions through door-to-door sales. This role reports to the local Consumer Acquisitions Manager (CAM). GFiber brings Fiber To The Home internet. These units are primarily residential homes, but may include multiple dwelling units (MDUs).

In this role, you'll:
  • Prospect residential customers by promoting GFiber's internet, voice, and TV services.
  • Build a lead pipeline through door-to-door interactions and conduct phone and/or email follow-up.
  • Update the Customer Relationship Management with relevant customer information, conversion status, and notes.
  • Partner team members to ensure a seamless customer experience.
  • Communicates GFiber value proposition to customers and display knowledge of GFiber's network and technical deployment.

At a minimum we'd like you to have:
  • High School Diploma or GED.
  • Experience in sales, account management or customer service.
  • Must have a valid driver's license.

It's preferred if you have:
  • Experience in the ISP or telecom industry.
  • Proficient in SalesForce or other industry leading lead management software.
  • Proven track record of strong work ethic, ability to navigate ambiguity, and solid communication skills.
  • Ability to speak Spanish.

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GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF) .

It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form . Our candidate accommodations team will then connect with you to confidentially discuss your options.

Client-provided location(s): Charlotte, NC, USA
Job ID: G_Fiber_FGB-4249249004
Employment Type: Other