Job Description Summary
We are looking for a talented student to join the the GE Vernova Wind Global Learning team. We offer a variety of interesting tasks and a high degree of involvement with our internal customer groups as servicing them in relation to certificate management data and systems will be a core element of your daily work. You will work closely with experienced team members and have a exposure to core job tasks within data management, first and second level customer IT support and KPI reporting.
Job Description
Essential Responsibilities
• Customer support: Guiding users through their system experience. Understanding their questions and issues, advising them in a professional way and handling their queries in a timely manner.
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• Project assistance on the implementation of a new IT tool.
• Data Reporting and support to apply data-driven analytical approach to problem solving.
• Answering / and delivering service through a ticketing system and emails.
We are looking for a student worker with
• Excellent communication skills in English verbal and written, other languages are also welcome.
• Ability to communicate effective through written and verbal communication and consistently deliver quality customer service in a professional manner.
• Competent in MS Office applications (Word, Excel, PowerPoint) and other IT applications.
• Flair for data, databases, and reporting.
• A strong work ethic and a desire to see results.
We offer
• A strong team of professionals to support you and learn from.
• Opportunity to work in a global learning organization with strategic impact.
• Flexibility to handle your studies and the job.
Additional Information
Relocation Assistance Provided: No