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Services Specialist - Field Svc & Technical Advising-1

AT GE Vernova
GE Vernova

Services Specialist - Field Svc & Technical Advising-1

Abilene, TX / Remote

Job Description Summary

Job Description

Your Role:

  • Own cost classification, billing and collections for assigned customer portfolio
  • Be responsible for supporting Sales Account Manager (SAM) with outage planning and logistics
  • Manage project controls for outages within assigned customer base
  • Be responsible for outage demand placement including parts requests, repair scheduling, and resourcing labor needs
  • Collect time sheets from vendors and suppliers; calculate and generate invoices for billing
  • Be responsible for the distribution and collection of Customer Feedback surveys
  • Update and maintain input in GE's OneSteam ERP system and Outage Assistant
  • Support SAM as needed in customer communication, outage closeout and customer relationship deliverables

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Required Qualifications

  • Bachelor's Degree from an accredited university or college (OR a High School Diploma / GED with a minimum of 4 years of experience in a financial/billing, customer support, operations or forecasting position)
  • Minimum of 3 years of experience in a financial/billing, customer support, operations or forecasting role
  • Knowledge & experience within the power generation services, industrial, manufacturing industry
  • Domain knowledge of field services requirements and transactional steam turbine, generator, and boiler outages
  • Strong quality background
  • Knowledge of Enterprise Resource Planning (ERP) systems (SAP / Oracle)- Field Services Portal (FSP) and/ or PowerMax/OneSteam

Desired Qualifications:

  • Proficient in IT systems with ability to learn and adapt to new systems quickly
  • Good financial knowledge and commercial / contractual experience Demonstrated communication & organizational skills
  • Strong interpersonal skills

The salary range for this position is 90K to 110K USD Annual. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a 10% performance bonus. This posting is expected to close on include anticipated date expected to close

*The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas.

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.

Additional Information

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

#LI-Remote - This is a remote position

Client-provided location(s): Texas, USA
Job ID: GE_Vernova-1919145024
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Summer Fridays
  • Financial and Retirement

    • 401(K)
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Lunch and Learns
    • Leadership Training Program
    • Internship Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Unconscious Bias Training

Company Videos

Hear directly from employees about what it is like to work at GE Vernova.